Please read this Privacy Statement carefully
Privacy and protection of your personal and health information is very important to us. This Privacy Statement explains how we protect and use information that we gather through this CareLink Personal Web site. Please note that this Privacy Statement does not apply to other Web sites operated by Medtronic MiniMed, Inc., its parent company, or its affiliates. You should review the privacy statement posted on other Web sites when you visit them. This Web site, including this Privacy Statement, is designed in accordance with the laws of the United States, including HIPAA.
This Privacy Statement was last revised in February 2015. We may revise this Privacy Statement at any time based on changes in laws, regulations, our products and therapies, or other reasonable justification. We encourage you to review this Privacy Statement each time you visit the Web site.
The information we receive, and how we use it, depends on what you do when visiting our Web site. We collect and use your non-personal information (information that could not be used to identify you personally) differently than your personal information. Areas of this site may require you to submit information in order for you to benefit from the specified features.
The information gathered and disseminated for this site include a system to create and/or access patient health records in order for patients and their health care professionals to collaborate and better manage the patient’s health. You must obtain a unique login name and a password before you can use the site.
Non-personal information is information we collect through this Web site that does not identify you as an individual person. It may include information such as the following:
- The name of the domain from which you access the Internet
- The Internet address of the Web site from which you linked directly to our Web site
- The date and time you access our Web site
- Which pages you have visited on our Web site
- Personal or health information that has been completely de-identified
If you visit our Web site to read or download information, such as information about a health condition or about one of our products, we may collect certain non-personal information about you from your computer. This information is collected from your computer’s Web browser. If you only read or download information on our Web site, we do not collect or learn your name, e-mail address, home address, or other personal information about you. We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer’s hard drive. The information that we collect using cookies is non-personal information.
What Medtronic MiniMed does with non-personal information
Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. We are always looking for ways to better serve you and improve this Web site. We will use non-personal information from you to help us make this Web site more useful to visitors. We also will use non-personal information for other business purposes. For example, we may use non-personal information (including completely de-identified personal and/or health information) to:
- Create reports for internal use to develop programs, products, services or helpful content
- Customize the information or services that are of interest to you
- Share it with third parties to demonstrate product effectiveness and therapy impact
- Provide aggregated "traffic statistics" and "response rates" to third parties
Personal information is information we collect through this Web site that we can use to specifically identify you, such as your:
- Telephone number
- E-mail address
- Medical device type and serial number
- Personal health information
- Date of birth
The handling of protected health information is described in Medtronic MiniMed’s Notice of Privacy Practices. This notice may be found at the following Web site link: Privacy Notice. This notice describes how we may and may not use our protected health information, and will also describe how you may request changes to your information and/or changes to how your information is used and disclosed.
Please read our Privacy Notice carefully.
Transmission and Storage of CareLink Personal Data
Based on which country you reside in when using CareLink Personal, it is possible your personal and health information may be transmitted across country borders (securely) prior to being stored on a protected data server. More specifically, as a user of the CareLink Personal Web site, the personal and health information (including glucose data) that you upload shall be securely transmitted and stored in a protected manner as follows: (i) all CareLink Personal users in the United States shall have their information transmitted to and stored on a data server in Minneapolis, Minnesota; (ii) all CareLink Personal users outside of the United States (US) will have their information transmitted (possibly across country borders) and stored on a data server in Maastricht, the Netherlands (legacy or existing users of CareLink Personal who reside outside the US, will have a portion of their data from past CareLink Personal uploads stored on the Minneapolis server); and (iii) for both US and non-US users, a limited amount of personal data (username, password, and group name (if applicable)) will be stored on the Minneapolis data server.
Your data will cross country borders if you have authorized your healthcare professional who lives in a different country, to access your CareLink Personal data through the "CareLink Pro" program. (If you are outside the United States and have authorized your healthcare professional to access your data with CareLink Pro, your data will be transmitted through the Minneapolis data server to facilitate such access, while being stored on the Maastricht server.)
Changes to this Privacy Statement
If we decide to make a significant change to our Privacy Statement, we will post a notice on the homepage of our Web site for a period of time after the change is made.
What about privacy on other Web sites?
This Web site may contain links to other Web sites. Some of those Web sites may be operated by Medtronic MiniMed or Medtronic, Inc., while others will be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of Web sites operated by others. This Privacy Statement does not apply to any other Web site. We are not responsible for the performance of Web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this Web site we recommend that you review each Web site’s privacy practices and make your own conclusions regarding the adequacy of these practices.
Does Medtronic MiniMed ever communicate directly with visitors to this Web site?
We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this Web site allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. We cannot guarantee that our e-mail responses to you will be secure from unauthorized interception.
Are there special rules about children’s privacy?
We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13 without the permission from the child’s parent or guardian. If you think that we have collected personal information from a child under the age of 13, please contact us. Medtronic MiniMed does not disclose personally identifiable information about users under age 13, whether or not parental/guardian approval is obtained.
What about Web site security?
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind no one can guarantee that an Internet transmission is 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them. Please note that your personal information may remain visible in the browser after you logout, so you should always close the browser if you are concerned about guarding that information. You should also take special care to close the browser after you logout if you use a public access computer, such as is found in public libraries and Internet cafes.
How to contact Medtronic MiniMed
If you have questions or comments about this Privacy Statement, please contact us at:
Attention: Medtronic Privacy and Security Office
710 Medtronic Parkway
Minneapolis, MN 55432-5604 USA