Thank you for contacting Medtronic Diabetes. Many common questions are answered in our FAQ. If you have a general question you may find the answer within this section. We apologize if you are experiencing technical problems with CareLink Personal. We would like to perform some troubleshooting in order to determine the cause of the issue that you have been experiencing.
If you are unable to find assistance through our FAQ and are experiencing technical issues, we recommend that you contact our Advanced Software Support Team at 1-800-646-4633. The Advanced Software Support Team is available to assist you Monday-Friday, 7am-7pm Central Standard Time.